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How to interview visitors for empathy
This post is adapted from internal trainings I led at SFMOMA and a paper authored for the Museums and the Web conference. The power of doing empathy work with real visitors had a major impact on the...
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Why design thinking for museums?
When I signed up for an Executive Education course offered through Stanford’s Hasso Plattner Institute of Design, or the "d.school," I didn't really know much about design thinking--or how it was...
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Getting out there: a bias towards action
Holding back and striving for perfection is how many museums and cultural institutions approach new digital projects. Months, or years, go by before we "get out there."
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Upcoming design thinking workshops for K-12 educators
In the past few days, I learned of three design thinking workshops for K-12 educators at various museums.
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Stepping into the “continuum of innovation”: kicking-off design thinking in...
I've had numerous inquiries from colleagues at institutions around the world about how to get started with design thinking at home. To step into into this "continuum of innovation," there are some...
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Flip the Script: Design Thinking on the Museopunks podcast
What role does design and design thinking play in museum innovation? Museopunks, a monthly podcast in which passionate practitioners tackle prominent issues and big ideas facing museums in the modern...
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Using improv games for brainstorming and embracing failure: part 2 of 3
This is the second of three posts in which I’ll share some of my favorite improv games to use with teams who are learning the design thinking process. The first post covered games to kick-off a meeting...
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Using improv games to warm up for user testing and prototyping: part 3 of 3
This is the third of three posts in which I share some of my favorite improv games to use with teams who are learning and using the design thinking process. The first post covered improv games to...
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Selling the benefits of design thinking to your organization
This guest post is from Jack Ludden, Head of the Web Group and New Media Development at the J. Paul Getty Trust. Jack and his team help the entire Getty organization better manage, transform and...
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What museums can learn from improv: three principles to make museums more...
In improvisational theater, there are some shared principles that the improvisers work from. These principles create a positive and supportive platform upon which the improvisers, or "players," can do...
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5 Reasons Why Design Thinking is Good for Organizations
This guest post is from Maureen Carroll, Ph.D., the Founder of Lime Design and a lecturer in Stanford University’s d.school and Graduate School of Education. In doing hundreds of innovation workshops,...
View ArticleWhy design thinking for museums?
When I signed up for an Executive Education course offered through Stanford’s Hasso Plattner Institute of Design, or the "d.school," I didn't really know much about design thinking--or how it was...
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